Aviation and maritime english: Radio phraseology and safety-critical communication

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 5 details that are specific to your organisation.

Length
40 min
Lessons
6 lessons
Frequency
At induction for operational staff
Last reviewed
21 Oct 2026
Emergency and urgent calls
What would you do?

You must report a problem

Try it: this is one of 14 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Process, tabs, accordion, scenario and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, word cloud, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 223.0Achieve ≥ 80% on the final assessment-Whole course
SO 223.1Explain why a paraphrase can be unsafeICAO Annex 1 and Doc 9835 [source: report anchor, unverified]Whole course
SO 223.2Use official standard phrases and read-backs + your infoOfficial phraseology your official phraseology sourceWhole course
SO 223.3Say numbers and spell clearly on the radio + your infoOfficial phraseology your official phraseology sourceWhole course
SO 223.4Recognise an emergency or urgent call and respond as the procedure says + your infoIMO Standard Marine Communication Phrases [source: report anchor, unverified]Whole course
SO 223.5Use plain language when no standard phrase fits + your infoEmployer's procedures your ld contactWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 5 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

When a paraphrase put two aircraft in conflict

3 pages

10 min
Before you beginNoteList
Invented training scenarioTextImageNote
What went wrongTabsQuiz
2

Standard phrases and read-backs

2 pages

6 min
Why standard phrasesAccordionNote
MatchMatching quizNote
3

Numbers, spelling and clarity on the radio

2 pages

6 min
HabitsProcess
CheckQuiz
4

Emergency and urgent calls

2 pages

6 min
Urgent callsTabsNote
ScenarioScenarioQuiz
5

Plain language when the standard phrase fails

2 pages

6 min
When to use plain languageProcess
CheckQuizMulti-select quiz
6

Final assessment and next steps

2 pages

6 min
Next stepsProcessYour infoYour infoNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "one instruction, two meanings
Word cloudOne word that must never be misheard
PollWhich radio situation is hardest?
Content · customiseThe read-back habit {{OFFICIAL_PHRASEOLOGY_SOURCE}}
QuizStandard phrases are used because… (they have one agreed meaning ✔ · they are shorter only · they are fashionable · they are optional)
QuizWhere does official phraseology come from? (The regulator or approved source ✔ · This template · A friend · A search result)
PollWhich habit is hardest?
ScaleHow confident are you with read-backs?
Open-ended / Q&AOne radio situation
Content · customiseClosing {{LD_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part is still unclear? multiple choice
  6. How confident are you with read-backs now? 1-5 scale
  7. Which situation needs more practice? open text
  8. I feel able to ask for a message to be repeated. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the official phraseology source? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

5 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Ld contact{{LD_CONTACT}}
  • Official phraseology source{{OFFICIAL_PHRASEOLOGY_SOURCE}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run aviation and maritime english: Radio phraseology and safety-critical communication training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At induction for operational staff, before a refresher on official phraseology, and after any communication-related occurrence.

Who needs this training?

Pilots, air-traffic staff, aviation ground crew, ship officers and seafarers (operational English); run by training managers at airlines, airports and shipping companies.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.