Global

Cyber incident response and breach reporting for non-specialists

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 7 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
At onboarding, annually and before an incident exercise
Last reviewed
21 Oct 2026
What happens next
What would you do?

You realise you emailed a customer list to the wrong address

Try it: this is one of 21 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Scenario, process, accordion, sorting activity and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, word cloud, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 204.0Achieve ≥ 80% on the final assessment-Whole course
SO 204.1Recognise a possible incident and report it fast + your infoOrganisation's incident route; law of the market (see verification list)Whole course
SO 204.2Take safe first actions and avoid destroying evidenceBest practiceWhole course
SO 204.3Describe what happens after a report in plain words + your infoOrganisation's incident planWhole course
SO 204.4Explain why time limits for notification exist, without stating them + your infoLaw of the market (see verification list)Whole course
SO 204.5Take part in a drill with a role and a checklistBest practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 7 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

The first ten minutes

3 pages

7 min
Before you beginNoteList
The quiet laptopTextImage
What would you change?ChecklistKey factQuiz
2

Spotting and reporting

3 pages

6 min
SignsAccordion
How to reportProcessYour info
CheckSorting activityMatching quiz
3

What happens next

3 pages

6 min
The team's stepsProcess
Why time mattersTabsNoteYour info
Try itScenarioQuiz
4

Grey areas: pressure, blame and silence

3 pages

6 min
Why people stay silentAccordion
What would you do?Scenario
CheckSorting activityMulti-select quiz
5

Drill: your role

3 pages

6 min
RolesTabs
TabletopScenario
CheckFlashcardsQuiz
6

Your checklist and the final assessment

2 pages

4 min
Next stepsProcessYour infoYour info
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "report first, understand later
PollDo you know how to report an incident?
Word cloudWhat stops people reporting?
ContentThe first ten minutes
QuizYou emailed the wrong person. What first? Report at once ✔ · Ask quietly to delete · Wait · Say nothing
QuizA customer asks if there has been a breach. You… (Take details and pass to the named contact ✔)
ScaleHow safe do you feel reporting a mistake?
Content · customiseRoles in a drill
Open-ended / Q&AWhat would make reporting easier?
Content · customiseClosing {{INCIDENT_REPORT_ROUTE}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which step will you remember first? multiple choice
  6. How confident are you in your drill role? 1-5 scale
  7. Which course should come next? ranking
  8. I feel safe reporting a security mistake. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the report route and the incident checklist? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

7 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • The route for reporting a security incident or suspected breach, and the time limit that applies{{INCIDENT_REPORT_ROUTE}}
  • Your data protection officer or privacy lead{{PRIVACY_CONTACT}}
  • Link to the next course in your security awareness path{{NEXT_COURSE_LINK}}
  • Where course completions are recorded{{LMS_OR_RECORD_SYSTEM}}
  • Link to the self-paced course{{COURSE_URL}}
  • Link to the baseline survey{{SURVEY_1_URL}}
Show all 7 fields
  • Link to the post-course and 30-day survey{{SURVEY_2_URL}}

FAQ

Common questions

Can I run cyber incident response and breach reporting for non-specialists training online?

The course itself is self-paced and online, and the live deck lets you add a live session. Whether online delivery meets your local rules depends on the law that applies to you, so check the rules that apply to you or ask your own counsel.

How often is this training needed?

At onboarding, annually and before an incident exercise.

Who needs this training?

All staff, with an incident-team variant as a note; run by L&D with the security and privacy leads.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when. Check the retention period that applies to you in the rules that apply to you.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply. Keep anything your own law requires you to cover.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck