Global

Inclusive course design: UDL and differentiation for trainers and educators

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 10 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
At trainer onboarding, before a programme is redesigned
Last reviewed
21 Oct 2026
Using what you know about your learners
What would you do?

Dara notices a participant has gone quiet during group work. Best path: offer every group a choice of roles and a way to contribute in writing, then check in privately and offer support through your support and adjustments route; wrong paths: call the person out in front of the room, ask them to explain a private need to the group, do nothing because nobody has complained

In the course you choose a path, see what happens and get feedback. This is one of 18 interactive activities.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Tabs, accordion, sorting activity, process and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, word cloud, poll, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 394.0Achieve ≥ 80% on the final assessment:Whole course
SO 394.1Name common barriers in your own session materials and delivery, and say who they affectBest practiceWhole course
SO 394.2Match a strategy to each of the three UDL principles: engagement, representation, action and expressionCAST Universal Design for Learning Guidelines [check before build]Whole course
SO 394.3Choose between differentiating content, process, product and environment for a given learner needBest practiceWhole course
SO 394.4Use simple learner information (a pre-session question, a quick poll) to adapt a session without singling anyone outBest practiceWhole course
SO 394.5Check slides, documents, video and live sessions for access basics, and know where your organisation's accessibility duties are set out + your infoWCAG [check before build]; the duties named in Notes, which vary by countryWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 10 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

One session, three very different experiences

3 pages

7 min
Before you beginNoteList
Northwind Logistics runs a two-day onboarding for 24 new starters. Imani learns best from diagrams, Piotr reads English as a third language, and Sana struggles to stay engaged through long lectures. The trainer, Kofi, delivers one dense slide deck with a single closing written test.TextImage
Where did it go wrong?ChecklistKey factQuiz
2

The three UDL principles in brief

3 pages

6 min
Three ways to widen the doorTabs
Where do the legal duties sit?AccordionYour infoYour infoNote
Sort the strategySorting activityMatching quiz
3

Differentiating content, process, product and environment

3 pages

6 min
Four things you can changeProcess
Plan for the group in front of youTimelineChecklist
CheckQuizMulti-select quiz
4

Using what you know about your learners

3 pages

6 min
Ask before you designAccordion
Judgement callScenarioYour infoQuiz
Rank itSorting activity
5

Accessible materials and live delivery

3 pages

6 min
Check your materialsTabs
Fix the slideScenario
CheckChecklistMulti-select quiz
6

Your inclusive design action plan

2 pages

4 min
Your next stepsProcessYour infoYour infoYour infoYour infoNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "one session, many ways in
Word cloudWhat gets in the way of learners in your sessions?
PollWhich of these do you already offer? Captions · Choice of task · Materials ahead · None yet
ContentThe three UDL principles side by side with one example each
QuizA learner can show the skill by talking or by writing. What is the design choice? Offer both as options ✔ · Allow writing only · Allow talking only · Skip the task
QuizA participant goes quiet in group work. Best first move? Offer roles and a written way to contribute, then check in privately ✔ · Call them out · Ask them to explain to the room · Ignore it
Content · customiseCustomise: our accessibility expectations, {{TRAINING_STANDARDS_LINK}}, {{SUPPORT_AND_ADJUSTMENTS_ROUTE}}
ScaleHow confident are you adapting a session for a mixed group?
Open-endedOne barrier in your own materials that you will fix this month
Content · customiseClosing {{LD_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which do you already do? multiple choice
  6. How often do you change a session after seeing a learner struggle? 1-5 scale
  7. What is the biggest barrier your learners face in your sessions? short text
  8. I feel comfortable asking for help to make a session more accessible. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the accessibility and adjustments guidance? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

10 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Local accessibility duties link{{LOCAL_ACCESSIBILITY_DUTIES_LINK}}
  • Support and adjustments route{{SUPPORT_AND_ADJUSTMENTS_ROUTE}}
  • Ld contact{{LD_CONTACT}}
  • Training standards link{{TRAINING_STANDARDS_LINK}}
  • Learning platform{{LEARNING_PLATFORM}}
  • Next course link{{NEXT_COURSE_LINK}}
Show all 10 fields
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run inclusive course design: UDL and differentiation for trainers and educators training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At trainer onboarding, before a programme is redesigned, and as an annual refresher for anyone who writes or delivers sessions.

Who needs this training?

Trainers, facilitators, mentors, instructional designers and educators who design or deliver learning for mixed-ability, mixed-background groups; run by the head of L&D, a training academy lead or a staff-development manager.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck