IT security practitioner skills: Certification prep and security operations

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 7 details that are specific to your organisation.

Length
45 min
Lessons
6 lessons
Frequency
At onboarding of security staff
Last reviewed
21 Oct 2026
Identity, access and certificate management
What would you do?

A site fails because a certificate expired

Try it: this is one of 15 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 45 minutes
  • Process, scenario, timeline, sorting activity and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, ranking, word cloud slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 238.0Achieve ≥ 80% on the final assessment-Whole course
SO 238.1Describe threats, vulnerabilities and attack stagesNIST NICE Workforce Framework (SP 800-181) [check before build]Whole course
SO 238.2Explain identity, access and certificate management basicsISO/IEC 27001:2022 Annex A [check before build]Whole course
SO 238.3Triage an alert in a detection and response workflowBest practiceWhole course
SO 238.4Secure cloud resources and apply hardening and DevSecOps habitsBest practiceWhole course
SO 238.5Write an incident note and evidence staff competence + your infoISO/IEC 27001:2022 clause 7.2 (competence) [check before build]Whole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 7 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

The alert nobody opened

3 pages

9 min
Before you beginNoteList
The missTextImage
What went wrongTimelineQuiz
2

Threats, vulnerabilities and attack stages

3 pages

9 min
StagesProcess
SortSorting activity
CheckFlashcardsMatching quiz
3

Identity, access and certificate management

3 pages

9 min
PrinciplesAccordion
The expired certificateScenarioQuiz
CheckMulti-select quiz
4

Detection and response: SIEM and XDR workflows

2 pages

6 min
TriageProcess
Triage itScenarioQuiz
5

Securing cloud resources, hardening and DevSecOps

2 pages

6 min
ChecklistChecklistYour info
CheckQuiz
6

Exam practice and incident write-ups

2 pages

6 min
Write-upChecklistYour infoKey fact
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "bring a noisy alert
PollHow many alerts do you triage a shift?
QuizTen failed sign-ins then a success from a new country. Best action? (Contain and escalate ✔)
Content · customiseAttack stages, triage steps, the cloud checklist {{SECURITY_CONTACT}}
RankingRank by severity: success after failed sign-ins, single failed sign-in, expired certificate, disabled logging
QuizLeast privilege means… (Only the access needed ✔ · Admin for all · Shared accounts · No review)
Word cloudThe alert you almost missed
ScaleHow confident are you triaging an alert?
Q&AAsk the trainer anything
Content · customiseClosing {{HELP_CONTACT}}, {{COURSE_URL}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Confidence in attack stages · identity · triage · cloud security · write-ups grid
  6. How are alerts prioritised? multiple choice
  7. Which security task do you want covered? short text
  8. I can say ‘I am not sure how severe this is’ without feeling judged. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the incident route and security contact? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

7 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Security team contact{{SECURITY_CONTACT}}
  • How to report an incident or near miss{{INCIDENT_ROUTE}}
  • Where completion is recorded{{LMS_OR_RECORD_SYSTEM}}
  • Link to the post-course and 30-day survey{{SURVEY_2_URL}}
  • Who to ask for help or to report a concern{{HELP_CONTACT}}
  • Link to the self-paced course{{COURSE_URL}}
Show all 7 fields
  • Link to the baseline survey{{SURVEY_1_URL}}

FAQ

Common questions

Can I run IT security practitioner skills: Certification prep and security operations training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At onboarding of security staff, and in the weeks before a security certification exam.

Who needs this training?

Security analysts, SOC staff, IT administrators and identity and certificate managers; run by security teams or managed-service providers with L&D.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Related templates

Often taught together

All Security templates →
Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.