Global

Medical emergencies in clinics, dental practices and pharmacies (anaphylaxis, fainting and collapse)

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 20 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
At induction
Last reviewed
21 Oct 2026
Course preview
Interactive course

Scenarios, sorting activities and quizzes with feedback on every answer.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Tabs, accordion, step-by-step, flashcards and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 157.0Achieve ≥ 80% on the final assessment-Whole course
LO 157.1.1Recognise anaphylaxis and give intramuscular adrenaline at the right dose and site, then repeat or escalate on time + your infoRCUK 2021; RCUK 2025Lesson 1: Recognising anaphylaxis and giving adrenaline
LO 157.2.1Tell a simple faint from anaphylaxis or a more serious collapse, help the person safely and spot the red flags + your infoNICE CG109; NHS; RCUK 2021Lesson 2: Fainting and syncope
LO 157.3.1Find, check and keep ready the emergency drugs and kit, and keep anaphylaxis adrenaline apart from cardiac arrest adrenaline + your infoRCUK Quality Standards; RCUK 2021Lesson 3: Emergency drugs and kit checks
LO 157.4.1Call for help with clear directions and start CPR and the AED when someone is unresponsive + your infoRCUK Quality Standards; RCUK 2025Lesson 4: Calling for help
LO 157.5.1Record what happened with timings, report it and take part in a debrief + your infoRCUK 2021; RCUK Quality StandardsLesson 5: Recording and debrief

Your part: what a template can't do for you

  • Your workplace details: fill in the 20 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Recognising anaphylaxis and giving adrenaline

4 pages

9 min
Before you beginNoteYour infoList
Is it anaphylaxis?TextAccordionKey factImageQuiz
Give adrenaline nowStep-by-stepYour infoFlashcardsNoteYour infoYour infoKey factQuiz
If they don't get betterTabsScenarioNoteYour info
2

Fainting and syncope

3 pages

6 min
Faint or anaphylaxis?TextTabsNoteQuiz
Helping someone who faintsStep-by-stepAccordionKey factImageQuiz
When a collapse is more than a faintFlashcardsSorting activityTabsNoteYour info
3

Emergency drugs and kit checks

3 pages

6 min
What must be to handTextFlashcardsNoteYour infoYour infoImageQuiz
Keep the two adrenalines apartKey factTabsScenarioQuiz
Checking the kitStep-by-stepYour infoFlashcardsNoteYour info
4

Calling for help

2 pages

4 min
Call early, give clear directionsTextAccordionYour infoNoteYour infoYour infoQuiz
UnresponsiveKey factTabsNoteQuiz
5

Recording and debrief

2 pages

4 min
Write it down and report itTextAccordionYour infoYour infoMulti-select quiz
Debrief and practiseTextStep-by-stepYour infoYour infoNoteYour infoYour infoQuiz
6

Final assessment

3 pages

6 min
Final assessment, part 1NoteQuizMulti-select quiz
Final assessment, part 2Matching quizQuizMulti-select quiz
CompletionKey factListNoteYour infoButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

Title + agenda (notesDisclaimer, "all cases are fictional", "not a life support certificate; hands-on drill follows")
ScalesScales (anonymous, pre-session confidence): "How confident are you at…" rows: recognising anaphylaxis · giving IM adrenaline · helping someone who faints · using the AED;
Poll - "Fictional caseA patient becomes wheezy with swollen lips minutes after a local anaesthetic injection. What first?" - Antihistamine / IM adrenaline ✔ / Wait and watch / Sit them up and walk them out [MED-27-V05]
CategoriseFaint or anaphylaxis?" - slow pulse, recovers in seconds lying flat, felt hot first → Faint; fast pulse, wheeze, low BP that stays low → Anaphylaxis [MED-27-V11]
Correct order - "AnaphylaxisThe first minutes": Call for help → Remove the trigger → Lie them down → IM adrenaline in the outer thigh → Oxygen and monitoring → Repeat after 5 minutes if no better [MED-27-V03] [MED-27-V04] [MED-27-V05] [MED-27-V07]
Match · customiseMatch pairs - Adrenaline 1 mg/mL dose by age: Adult and child over 12 ↔ 500 micrograms · 6 to 12 years ↔ 300 micrograms · 6 months to 6 years ↔ 150 micrograms [MED-27-V06] (notes: follow your local protocol)
Open ended - "Walk-through · customiseWhere is our emergency kit, and who checks it?" {{EMERGENCY_KIT_LOCATION}}, {{KIT_CHECK_LOG}} (notes: hold up the anaphylaxis pack and cardiac arrest adrenaline side by side) [MED-27-V14] [MED-27-V26]
Content · customiseOur plan" {{EMERGENCY_NUMBER}}, {{PRACTICE_ADDRESS_DIRECTIONS}}, {{EMERGENCY_ROLES}} (notes: run a timed drill now)
Brainstorm - drill debriefWhat went well, and what would we change?" [MED-27-V30]
ClosingClosing - {{SURVEY_URL}}, {{COURSE_URL}}, {{EDUCATOR_CONTACT}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. In today's drill, how long did it take to get the emergency kit to the patient? multiple choice
  6. What slowed the drill down most? multiple choice
  7. Rate your confidence now at… grid
  8. I would feel able to start the emergency response, even if a more senior colleague was nearby. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find our emergency kit, anaphylaxis pack and kit check log? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

20 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • The hands-on CPR, AED, oxygen and adrenaline session learners must also complete{{PRACTICAL_TRAINING}}
  • The ambulance number{{EMERGENCY_NUMBER}}
  • Address, entrance and access notes for the ambulance crew{{PRACTICE_ADDRESS_DIRECTIONS}}
  • Who stays with the patient, calls, fetches the kit and meets the crew{{EMERGENCY_ROLES}}
  • The emergency drugs held and their doses, from the national formulary or regulator list that applies{{EMERGENCY_DRUG_LIST}}
  • Who may give adrenaline and other emergency medicines here, and under which legal route or protocol{{ADRENALINE_AUTHORISATION}}
Show all 20 fields
  • Where the emergency drugs, oxygen and AED are kept{{EMERGENCY_KIT_LOCATION}}
  • The kit check log, its named checkers and cover{{KIT_CHECK_LOG}}
  • Local protocols for other emergencies{{EMERGENCY_PROTOCOLS}}
  • How patients are referred to an allergy clinic{{ALLERGY_REFERRAL_ROUTE}}
  • The incident reporting system{{INCIDENT_REPORTING_SYSTEM}}
  • The regulator's adverse drug reaction scheme{{ADVERSE_REACTION_REPORTING}}
  • How debriefs are run and actions tracked{{DEBRIEF_PROCESS}}
  • Wellbeing support for staff after a distressing event{{STAFF_SUPPORT}}
  • How often emergency drills are run{{DRILL_SCHEDULE}}
  • The trainer or resuscitation lead to contact{{EDUCATOR_CONTACT}}
  • Where completion and training are recorded{{LMS_OR_RECORD_SYSTEM}}
  • The post-course or drill feedback survey{{SURVEY_URL}}
  • The live companion session link{{LIVE_SESSION_URL}}
  • The self-paced course link{{COURSE_URL}}

FAQ

Common questions

Can I run medical emergencies in clinics, dental practices and pharmacies (anaphylaxis, fainting and collapse) training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At induction + at least annual update, with regular practice drills (organisation policy; RCUK recommends at least annual resuscitation updates for dental staff and annual anaphylaxis updates for staff who give immunisations).

Who needs this training?

Dental teams, community pharmacists and pharmacy staff, outpatient and primary care clinic staff, vaccination teams.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck