Global

Psychosocial risks, mental health at work and workplace violence

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 11 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
45 min
Lessons
6 lessons
Frequency
As a manager workshop, an all-staff awareness session
Last reviewed
21 Oct 2026
Managers: preventing and responding to psychosocial risk
What would you do?

A team member seems exhausted and snaps at colleagues

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 45 minutes
  • Process, tabs, flashcards, accordion and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Poll, quiz, word cloud, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 367.0Achieve ≥ 80% on the final assessment-Whole course
SO 367.1Name psychosocial hazards: workload, control, support, role clarity and violenceISO 45003:2021 [source: report anchor, unverified]Whole course
SO 367.2Spot signs of stress in yourself and others and know the support routes + your infoEmployer's wellbeing policy; best practiceWhole course
SO 367.3Managers: prevent and respond to psychosocial risk + your infoAustralia model WHS psychosocial regulations [source: report anchor, unverified]; Mexico NOM-035-STPS-2018 [source: report anchor, unverified]Whole course
SO 367.4Prevent workplace violence and use de-escalation within your trainingEU Framework Directive 89/391/EEC [source: report anchor, unverified]; employer's policyWhole course
SO 367.5Report, use support routes and take part in consultation and the risk-assessment cycle + your infoEmployer's risk assessment procedure; local law your local ohs lawWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 11 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Psychosocial hazards: workload, control, support, role clarity, violence

3 pages

9 min
Before you beginNoteList
Alder Hotels receptionTextImage
Five hazard familiesTabsMatching quiz
2

Spotting signs of stress in yourself and others

2 pages

6 min
What you might noticeFlashcardsNote
Where to turnProcessYour infoYour infoYour infoQuiz
3

Managers: preventing and responding to psychosocial risk

2 pages

6 min
PreventingAccordion
RespondingScenarioQuiz
4

Workplace violence and aggression: prevention and de-escalation

3 pages

9 min
Early warningsSorting activity
De-escalateTimelineNoteYour info
CheckQuizMulti-select quiz
5

Reporting, support routes and mental health first aid

2 pages

6 min
ReportingProcessYour infoNote
Mental health first aidNoteQuiz
6

Consultation, the risk-assessment cycle and next steps

3 pages

9 min
Include psychosocial riskProcessYour info
Next stepsProcessYour infoYour infoYour infoNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "awareness, not therapy
Word cloudOne thing that helps you cope on a busy day
PollWhich psychosocial hazard is most present in your area?
Content · customiseThe five hazard families and the support routes {{SUPPORT_SERVICE}}
QuizWhich is a psychosocial hazard? (Excessive workload with little control ✔ · A wet floor · A damaged ladder · A loud machine)
QuizScenario: a colleague seems exhausted and snaps at others. You… (Offer a private, kind check-in ✔ · Tell them to toughen up · Ignore it · Raise it in a meeting)
PollDo you know where to get support?
ScaleHow comfortable are you checking in with a colleague?
Open-ended / Q&AOne question about wellbeing at work
Content · customiseClosing {{SAFETY_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part is still unclear? multiple choice
  6. How confident are you checking in with a colleague? 1-5 scale
  7. What would reduce pressure in your area? open text
  8. I feel able to say when my workload or the behaviour of others is a problem. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the support service and the reporting route? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

11 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Safety contact{{SAFETY_CONTACT}}
  • Incident report route{{INCIDENT_REPORT_ROUTE}}
  • Safety policy link{{SAFETY_POLICY_LINK}}
  • Emergency number{{EMERGENCY_NUMBER}}
  • Local ohs law{{LOCAL_OHS_LAW}}
  • Risk assessment register{{RISK_ASSESSMENT_REGISTER}}
Show all 11 fields
  • First aid contacts{{FIRST_AID_CONTACTS}}
  • Support service{{SUPPORT_SERVICE}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run psychosocial risks, mental health at work and workplace violence training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

As a manager workshop, an all-staff awareness session, and yearly alongside the risk-assessment review.

Who needs this training?

Managers, HR, supervisors and all employees; run by HR, EHS and wellbeing teams.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck