Global

Resilience, stress and wellbeing at work

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 11 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
At onboarding, ahead of a known busy period
Last reviewed
21 Oct 2026
Workload and boundaries: grey areas
What would you do?

Sofia receives a non-urgent message from a client at 10pm and feels she should reply

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Sorting activity, process, scenario, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 176.0Achieve ≥ 80% on the final assessment-Whole course
SO 176.1Describe resilience as something that depends on the person, the work and the support around them, not on toughness aloneBest practiceWhole course
SO 176.2Recognise everyday signs of strain in yourself and others, without diagnosingBest practiceWhole course
SO 176.3Choose one small coping or recovery step and one workload or boundary stepBest practiceWhole course
SO 176.4Respond to a colleague who is struggling by asking, listening and pointing to support + your infoBest practice; the organisation's wellbeing supportWhole course
SO 176.5Say where to get support at work and when to use it + your infoThe organisation's wellbeing and workload policyWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 11 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

What resilience is, and why it matters at work

3 pages

7 min
Before you beginNoteList
The week after the surgeTextImage
What would you say?ChecklistKey factQuiz
2

Recognising stress and strain in yourself and others

3 pages

7 min
Four places it showsTabsNote
Everyday pressure or worth a conversation?Sorting activity
TermsFlashcardsMatching quiz
3

Coping strategies and recovery: a simple process

3 pages

7 min
Five stepsProcessNote
Helpful or not?Sorting activity
CheckChecklistMulti-select quiz
4

Workload and boundaries: grey areas

3 pages

6 min
The 10pm messageScenarioYour info
Too much on the plateScenarioYour info
"I am fine"Sorting activityMatching quiz
5

Where to get support, and supporting a colleague

2 pages

4 min
Supporting someoneProcessNote
What would you say?ScenarioQuiz
6

Final assessment and completion

2 pages

4 min
Your next stepsProcessNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "this is not medical advice, and you never have to share anything personal
PollHow is your workload this week?
ContentStrain shows up in body, thoughts, feelings and behaviour, with the "not a diagnosis" line
QuizA usually chatty colleague has been silent for two weeks. You… Assume they are fine · Gently check in, in private ✔ · Post in the team chat · Tell them to cheer up
ContentThe five recovery steps (notice, name, choose, recover, check in)
QuizYou are at capacity and a new project arrives. You… Say yes and hide the strain · Show your workload and ask what to move ✔ · Refuse without explaining · Work every evening
Content · customiseCustomise: support {{WELLBEING_SUPPORT_CONTACT}}, workload route {{ESCALATION_ROUTE}}, emergency {{EMERGENCY_CONTACT}}
ScaleHow confident are you that you know where to find support at work?
Q&A · requiredAsk the trainer anything
Content · customiseClosing {{HELP_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part is still unclear? multiple choice
  6. I know what to do if a colleague tells me they are struggling. 1-5 scale
  7. Which course should come next? ranking
  8. I feel able to ask for help at work without worrying about what people will think. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find wellbeing support ({{WELLBEING_SUPPORT_CONTACT}})? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

11 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Where employees get wellbeing support, such as an employee assistance programme or HR contact{{WELLBEING_SUPPORT_CONTACT}}
  • Who to contact if someone is in immediate danger{{EMERGENCY_CONTACT}}
  • The organisation's wellbeing, workload or working-hours policy{{POLICY_LINK}}
  • How to raise a workload concern{{ESCALATION_ROUTE}}
  • Help contact{{HELP_CONTACT}}
  • Next course link{{NEXT_COURSE_LINK}}
Show all 11 fields
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}
  • Live session URL{{LIVE_SESSION_URL}}

FAQ

Common questions

Can I run resilience, stress and wellbeing at work training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At onboarding, ahead of a known busy period, after a restructure, and during a wellbeing week.

Who needs this training?

All staff, managers supporting teams under pressure, and customer-facing and care teams; run by L&D with HR or the wellbeing lead.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Related templates

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Emotional intelligence at work: Self-management, empathy and regulation

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck