Train the trainer: Core delivery and facilitation skills for new trainers

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 9 details that are specific to your organisation.

Length
40 min
Lessons
6 lessons
Frequency
When a subject expert is first asked to train
Last reviewed
21 Oct 2026
Delivering with presence: grey areas in the room
What would you do?

Priya answers every question and the others go quiet

Try it: this is one of 20 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Scenario, timeline, tabs, sorting activity and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, word cloud, poll, ranking slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 389.0Achieve ≥ 80% on the final assessmentn/aWhole course
SO 389.1Describe the shift from presenter to facilitator and name the core competencies of a trainerATD Talent Development Capability Model [check before build]; ISO 29993:2017 [check before build]Whole course
SO 389.2Apply widely cited adult learning principles (purpose, experience, relevance, choice) when planning a sessionBest practice (andragogy)Whole course
SO 389.3Build a session plan: outcome, check, activities, sequence and timingBest practiceWhole course
SO 389.4Choose a response to common room moments: a dominant voice, a silent group, a scepticBest practiceWhole course
SO 389.5Check learning, collect feedback and plan follow-up at the four Kirkpatrick levels; know how to raise a welfare concern + your infoKirkpatrick Model; organisation's concern routeWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 9 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why a strong expert can still run a weak session

3 pages

7 min
Before you beginNoteList
One expert, 62 slidesTextImage
What went wrongTimelineQuiz
2

How adults learn, in brief

3 pages

7 min
Four ideas that guide adult sessionsTabs
Builds on experience or ignores it?Sorting activity
CheckFlashcardsMatching quiz
3

Designing a session that does something

3 pages

7 min
Six stepsProcess
A session plan on one pageTableChecklist
Put it in orderTimelineQuizMulti-select quiz
4

Delivering with presence: grey areas in the room

3 pages

7 min
Voice, slides and questionsAccordion
The dominant voiceScenario
The silent roomScenarioSorting activityMatching quiz
5

Check learning, ask for feedback and speak up

3 pages

7 min
Four levels of evaluationTabsNote
When a participant tells you something worryingScenarioNoteQuiz
My next three sessionsChecklistKey fact
6

Next steps and final assessment

2 pages

5 min
Your next stepsProcessYour infoYour infoYour infoYour infoNote
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "you do not need to be a natural presenter
Word cloudOne word for the best trainer you have had
PollWhich is your biggest worry about training others?
ContentFrom presenter to facilitator in four lines (outcome, activity, check, follow-up) and the adult learning ideas from Lesson 2
QuizYou are planning a session. What do you write first? A slide deck · The outcome in one line ✔ · The icebreaker · The feedback form
QuizOne person answers every question and others go quiet. You… (Thank them, then use pairs and report back ✔)
RankingOrder the five steps of a session plan (outcome, check, activity, input, close) against the correct order
ScaleHow confident are you running a 60-minute session alone?
Open-ended / Q&AA room moment you want help with
Content · customiseClosing {{LD_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part of training do you find hardest? ranking
  6. How comfortable are you with a participant who dominates? 1-5 scale
  7. What is one thing a trainer did that helped you learn? short text
  8. I feel safe asking for feedback on my training. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the training standards document? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

9 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Ld contact{{LD_CONTACT}}
  • Training standards link{{TRAINING_STANDARDS_LINK}}
  • Learning platform{{LEARNING_PLATFORM}}
  • Concern route{{CONCERN_ROUTE}}
  • Next course link{{NEXT_COURSE_LINK}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 9 fields
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run train the trainer: Core delivery and facilitation skills for new trainers training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

When a subject expert is first asked to train, before their first solo session; as the opening module of a trainer pathway; annually for new joiners to the academy.

Who needs this training?

New and early-career corporate trainers and subject-matter experts becoming trainers; run by the head of L&D or the training academy manager.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.