Global

Microsoft 365 and google workspace collaboration basics

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 10 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
When a team moves to a cloud office suite, at onboarding
Last reviewed
21 Oct 2026
Tasks, planning, meetings and chat: grey areas
What would you do?

You paste a link to a file with staff details into a large team chat channel set to anyone with the link

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Process, scenario, sorting activity, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 12 slides
  • Quiz, poll, word cloud, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 183.0Achieve ≥ 80% on the final assessmentnoneWhole course
SO 183.1Choose the right tool for a job: email, chat, shared document, task board or calendarBest practiceWhole course
SO 183.2Store and find files in the cloud and use co-authoring and version historyBest practice; suite documentationWhole course
SO 183.3Set sharing permissions so only the right people can view or editBest practice; organisation's data policyWhole course
SO 183.4Plan shared work with tasks, meetings, chat and calendarsBest practiceWhole course
SO 183.5Know the organisation's suite, sharing rule and where to get IT help + your infoOrganisation's IT policyWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 10 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Choosing the right tool for the job: email, chat, documents and planner

3 pages

7 min
Before you beginNoteList
An invented storyTextImage
Which tool?Sorting activityKey factQuiz
2

Files in the cloud, co-authoring and version history

3 pages

7 min
Where files liveTabs
Work on one file togetherProcess
Find, restore, compareFlashcardsMatching quiz
3

Sharing and permissions without leaking data

3 pages

7 min
Who can open it?Accordion
Decide in four questionsProcessYour info
Fix the sharingSorting activityChecklistMulti-select quiz
4

Tasks, planning, meetings and chat: grey areas

3 pages

7 min
ScenarioScenario
ScenarioScenario
ScenarioScenarioQuiz
5

Your suite, your rules and where to get help

2 pages

5 min
What you haveProcessYour infoYour infoYour infoYour info
Your first weekChecklistNoteQuiz
6

Final assessment

1 page

2 min
PracticeQuizYour info

Live deck and surveys

12 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda
PollWhich tool do you open first to share an update?
Word cloudOne tool you use but wish you understood better
ContentThe right tool for the right job in one table
QuizFive people must edit the same budget. (One shared file, co-authored ✔)
QuizA file about staff pay is shared with "anyone with the link". (Change to specific people and check the classification ✔)
Content · customiseCustomise: our suite {{OFFICE_SUITE_IN_USE}}, our sharing rule {{EXTERNAL_SHARING_RULE}}
QuizYou invite people in two time zones. (Check availability and state the time zone ✔)
ScaleHow confident are you setting sharing permissions on a file?
Open-endedOne file or task I will tidy up this week
Q&AAsk the trainer anything
Content · customiseClosing {{IT_HELPDESK_CONTACT}}, {{COURSE_URL}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which of the two tools from the course have you started using more? multiple choice
  6. Which sharing setting did you change after the course? short text
  7. How confident are you that your shared files reach only the right people? 1-5 scale
  8. I would tell IT if I shared a file with the wrong people. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the IT helpdesk and the sharing rule? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

10 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Office suite in use{{OFFICE_SUITE_IN_USE}}
  • External sharing rule{{EXTERNAL_SHARING_RULE}}
  • Approved software list{{APPROVED_SOFTWARE_LIST}}
  • It helpdesk contact{{IT_HELPDESK_CONTACT}}
  • Security incident route{{SECURITY_INCIDENT_ROUTE}}
  • It policy link{{IT_POLICY_LINK}}
Show all 10 fields
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Course URL{{COURSE_URL}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run microsoft 365 and google workspace collaboration basics training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

When a team moves to a cloud office suite, at onboarding, or as a refresher after a rollout.

Who needs this training?

Staff moving to a cloud office suite or onboarding to a team's shared tools; run by L&D or the IT adoption lead.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck