Electric vehicle selling confidence session
A ready-made course you customise for your organisation, with a live session deck and a survey. You only add the 6 details that are specific to your organisation.
- Length
- 45 min
- Lessons
- 3 lessons
- Frequency
- Product session
- Last reviewed
- 22 Oct 2026
A customer asks how the car performs in winter
Try it: this is one of 10 interactive activities in the course.
What's included
Three pieces that work together
Copy once, get everything. Learners prepare on their own, you answer questions live, and the survey tells you what stuck.
Self-paced course
Short lessons with real workplace scenarios, not walls of text.
- 3 lessons, about 45 minutes
- Accordion, sorting activity, scenario, flashcards and quizzes
- 8-question final check, 80% to pass
Live session deck
An AhaSlides presentation to run after the course, in person or online.
- 10 slides
- Poll, quiz, word cloud, open-ended slides
- A closing slide for your contacts
A feedback survey
Find out what landed and what to change next time.
- Feedback survey: 6 questions
- Questions written for this session
- Results feed your next session
Learning objectives
At the end of this course, learners can
Each objective and the lesson that covers it.
| ID | Objective | Source | Where it's covered |
|---|---|---|---|
| TO 426.0 | Complete the course and its final check | Best practice | Whole course |
| SO 426.1 | Name the common worries customers raise about an electric vehicle | Best practice | Whole course |
| SO 426.2 | Start from how the customer drives, then explain range, charging and running costs | Best practice | Whole course |
| SO 426.3 | Say where each figure comes from | Best practice | Whole course |
| SO 426.4 | Say when you are not sure and find out | Best practice | Whole course |
Your part: what a template can't do for you
- Your workplace details: fill in the 6 highlighted fields so the course describes your own policies, contacts and locations.
- Records: record completion in your own LMS or record system.
Course outline
3 lessons, about 45 minutes
Minutes per lesson are an estimate, shared out by page count.
1What customers worry about
3 pages
15 min
What customers worry about
3 pages
2Use the right source
3 pages
15 min
Use the right source
3 pages
3When you do not know
3 pages
15 min
When you do not know
3 pages
Live deck and survey
10 slides to run live, a survey to close the loop
Pink slides are interactive. Every survey question is listed below.
Feedback survey: 6 questions
- How useful was the session? 5 stars
- Which activity helped most? multiple choice
- Before today, how confident were you about explaining electric vehicles to a customer? 1-5 scale
- Now, how confident are you about explaining electric vehicles to a customer? 1-5 scale
- What EV question do you still struggle with? open text
- How likely are you to recommend this session to another team? NPS
Make it yours
6 fields to fill in, and you're ready
Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.
- Incentive information source
{{INCENTIVE_INFORMATION_SOURCE}} - Ev models and specs
{{EV_MODELS_AND_SPECS}} - Charging information
{{CHARGING_INFORMATION}} - Survey 1 URL
{{SURVEY_1_URL}} - Course URL
{{COURSE_URL}} - Dealership name
{{DEALERSHIP_NAME}}
FAQ
Common questions
Can I run electric vehicle selling confidence session training online?
Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.
How often is this training needed?
Product session (live, 45 min).
Who needs this training?
Sales managers helping the team talk about electric and hybrid vehicles.
What records should I keep?
Record completion in your own LMS or record system, so you can show who finished the course and when.
Can I edit the content?
Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.
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Ready to run it?
Open the live deck to see how the session runs alongside the course and the survey.