Growth mindset, confidence and learning from setbacks

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

See the live deck See the full outline

Try the course Preview the survey

Length: 35 min
Lessons: 6 lessons
Frequency: On a leadership or new-manager programme
Last reviewed: 21 Oct 2026

Grey areas: grit, impostor feelings and when to stop

What would you do?

A manager, Rahul, tells an understaffed team to "show some grit" while deadlines stack

Try it: this is one of 17 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

6 lessons, about 35 minutes
Sorting activity, process, scenario, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

10 slides
Poll, quiz, open-ended, scale slides
A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

Post-course feedback, about 2 minutes
30-day check-in
Anonymous by default
Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

ID	Objective	Source	Where it's covered
TO 175.0	Achieve ≥ 80% on the final assessment	-	Whole course
SO 175.1	Explain fixed and growth mindset as ways of thinking about ability, and say what the research does and does not show	Growth mindset research [unverified] (see verification list)	Whole course
SO 175.2	Reframe a setback or piece of feedback into a question and a next step	Best practice	Whole course
SO 175.3	Describe persistence (often called grit) and when stepping back is the sensible choice	Grit research [unverified]; best practice	Whole course
SO 175.4	Notice unhelpful self-talk and impostor feelings, try one reframe, and know where to find support + your info	Best practice; the organisation's wellbeing support	Whole course
SO 175.5	Say no or ask for help clearly and politely, and make one personal growth commitment	Assertive communication, best practice	Whole course

Your part: what a template can't do for you

Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise

Why one setback feels so loud

3 pages

7 min

Before you beginNoteList

The lost pitchTextImage

What would you say?ChecklistKey factQuiz

Fixed and growth mindset: what the research does and does not show

3 pages

7 min

Two ways of seeing abilityTabsNote

What we can saySorting activity

TermsFlashcardsMatching quiz

Reframing failure and feedback: a simple process

3 pages

7 min

Four stepsProcessYour info

Reframe itSorting activity

CheckChecklistMulti-select quiz

Grey areas: grit, impostor feelings and when to stop

3 pages

6 min

Persistence versus overloadScenario

The voice that says "you will be found out"ScenarioYour info

Stick or step back?Sorting activityMatching quiz

Saying no, asking for help and making a commitment

2 pages

4 min

Say it clearlyProcessNote

Your commitmentScenarioChecklistQuiz

Final assessment and completion

2 pages

4 min

Your next stepsProcessNote

PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "this is not a label for anyone, and not a test

PollWhich thought do you hear most after a setback?

ContentFixed and growth ways of seeing ability, and what the research does and does not show

QuizWhat can be said about growth mindset research? It guarantees success · Researchers still debate how large the effects are ✔ · It is proven to raise pay · It shows mindset is a personality type

ContentThe four-step reframe (pause, check, ask, act)

Open-endedReframe this: 'I will never be good at presenting'

Content · customiseCustomise: wellbeing support {{WELLBEING_SUPPORT_CONTACT}}, who to ask {{HELP_CONTACT}}

ScaleHow confident are you asking for help when you are stuck?

ContentOne growth commitment: one skill, one reframe, one person to ask

Content · customiseClosing {{HELP_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}

Post-course feedback: 11 questions, about 2 min

Overall rating 5 stars
Relevant, realistic, right length, helpful activities agree/disagree grid
What was most useful? multi-select
Confidence before this course, and now 1-5 scale
Which part is still unclear? multiple choice
I can ask for help when I am stuck. 1-5 scale
Which course should come next? ranking
I feel safe admitting a mistake in my team. 1-5 scale
One thing we should change or add open text
Would you recommend this course? NPS

30-day check-in

Have you used what you learned since the course? multiple choice
How confident are you today? Compare with day 1 1-5 scale
Do you know where to find where to find support at work ({{WELLBEING_SUPPORT_CONTACT}})? yes / no / not sure
A moment where the training helped, or where you weren't sure open text
Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

Who or what offers wellbeing support, such as an employee assistance programme or an HR contact{{WELLBEING_SUPPORT_CONTACT}}
Help contact{{HELP_CONTACT}}
Next course link{{NEXT_COURSE_LINK}}
LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Survey 1 URL{{SURVEY_1_URL}}
Survey 2 URL{{SURVEY_2_URL}}

Show all 8 fields

Course URL{{COURSE_URL}}
Live session URL{{LIVE_SESSION_URL}}

FAQ

Common questions

Can I run growth mindset, confidence and learning from setbacks training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

On a leadership or new-manager programme, after a reorganisation or a hard project, and as part of an annual development cycle.

Who needs this training?

All staff, leadership programme participants and new managers; run by L&D with culture or change leads.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck