Global

Mentoring, precepting and workplace tutoring: Developing the supervisor role for new staff and apprentices

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 11 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
40 min
Lessons
6 lessons
Frequency
When someone is first assigned a new starter or apprentice
Last reviewed
21 Oct 2026
Coaching, feedback and the hard moments
What would you do?

A mentee misses the same step for the third time

Try it: this is one of 19 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 40 minutes
  • Scenario, tabs, sorting activity, process and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Quiz, poll, word cloud, ranking slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 408.0Achieve ≥ 80% on the final assessmentn/aWhole course
SO 408.1Explain the mentor, preceptor or tutor role, how it differs from line manager, assessor and friend, and where its boundaries lie + your infoOrganisation's programme rules; see verification listWhole course
SO 408.2Agree expectations and a simple learning plan with a mentee or apprenticeBest practiceWhole course
SO 408.3Structure the first weeks so a new starter gets a safe, supported startBest practiceWhole course
SO 408.4Observe, coach and give developmental feedback, and know when to advise directlyBest practiceWhole course
SO 408.5Support wellbeing and safety, use the concern route when needed, and record progress and close the placement + your infoOrganisation's policies; best practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 11 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 40 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Why watch-and-pick-it-up went wrong

3 pages

7 min
Before you beginNoteList
Two startsTextImage
What would you have done?ChecklistKey factQuiz
2

Your role and its boundaries

3 pages

7 min
Four hatsTabs
Whose job is it?Sorting activityYour info
CheckFlashcardsMatching quiz
3

Expectations, a learning plan and the first weeks

3 pages

7 min
The mentoring cycleProcess
Plan the first weekSorting activity
Plan checkChecklistQuiz
4

Coaching, feedback and the hard moments

3 pages

7 min
Coach or tell?Tabs
The struggling menteeScenarioQuiz
A gap in your own knowledgeScenarioYour infoMatching quiz
5

Wellbeing, safety and speaking up

3 pages

7 min
What to watch forAccordion
A disclosureScenarioYour infoQuiz
Support and adjustmentsScenarioYour infoNoteYour info
6

Assess, record, close and final assessment

2 pages

5 min
Close the placementProcessYour infoYour infoYour infoYour infoNoteYour info
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

11 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "being near a new starter is not mentoring
PollHave you mentored or supervised a new starter before?
Word cloudOne thing you wish your first mentor had told you
ContentThe mentoring cycle in six steps and the four hats of a mentor
QuizWhich is mainly the mentor's job? Setting pay · Supporting learning and confidence ✔ · Deciding discipline · Marking the formal assessment alone
RankingPut the mentoring cycle in order
QuizA mentee tells you a colleague is unkind. Your best first move: (Listen, explain what you must pass on, use the concern route ✔)
Content · customiseCustomise: our programme's mentor role, contacts and records {{MENTOR_ROLE_REQUIREMENTS}}, {{CONCERN_ROUTE}}, {{PLACEMENT_RECORD_RULE}}
ScaleHow confident are you running a first-week plan for a new starter?
Open-ended / Q&AA mentoring situation you want to talk through
Content · customiseClosing {{LD_CONTACT}}, {{SURVEY_2_URL}}, {{COURSE_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Do you have a written plan with your mentee or apprentice? multiple choice
  6. I know who to tell if a mentee shares a concern. 1-5 scale
  7. Which part worries you most? multiple choice
  8. I can ask for support with my mentor role without feeling judged. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the mentor guidance and the concern route? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

11 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Ld contact{{LD_CONTACT}}
  • Training standards link{{TRAINING_STANDARDS_LINK}}
  • Mentor role requirements{{MENTOR_ROLE_REQUIREMENTS}}
  • Placement record rule{{PLACEMENT_RECORD_RULE}}
  • Concern route{{CONCERN_ROUTE}}
  • Support and adjustments route{{SUPPORT_AND_ADJUSTMENTS_ROUTE}}
Show all 11 fields
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Next course link{{NEXT_COURSE_LINK}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}
  • Course URL{{COURSE_URL}}

FAQ

Common questions

Can I run mentoring, precepting and workplace tutoring: Developing the supervisor role for new staff and apprentices training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

When someone is first assigned a new starter or apprentice, at the start of each placement cohort, and as an annual refresher for current mentors.

Who needs this training?

Experienced staff taking on a mentor, preceptor, workplace tutor or apprentice supervisor role for the first time or formalising existing practice; run by the head of L&D, a training academy lead, an apprenticeship programme manager or a staff-development lead.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck