Global

Closing the sale: Buying signals, asking for the order and commitment

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 8 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
35 min
Lessons
6 lessons
Frequency
At onboarding for sellers, before a selling peak
Last reviewed
21 Oct 2026
Next-step commitment: grey areas
What would you do?

A buyer says "send me the proposal and I will get back to you"

Try it: this is one of 18 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 35 minutes
  • Sorting activity, process, scenario, tabs and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Quiz, poll, scale, open-ended slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 388.0Achieve ≥ 80% on the final assessmentNoneWhole course
SO 388.1Recognise verbal and behavioural buying signalsBest practiceWhole course
SO 388.2Use a trial close to test readiness without pushingBest practiceWhole course
SO 388.3Ask for the order clearly and then stop talkingBest practiceWhole course
SO 388.4Respond to hesitation by finding the real concernBest practiceWhole course
SO 388.5Secure a dated next step, even when the buyer is not ready to buyBest practice; organisation's CRM standardWhole course
SO 388.6Avoid pressure tactics and false urgency, and ask before acting in a grey areaConsumer sales rules on pressure tactics, check local law [secondary]; organisation's conduct policyWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 8 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 35 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

Recognising buying signals

3 pages

7 min
Before you beginNoteList
An invented storyTextImage
Spot the signalTabsSorting activityKey factQuiz
2

Trial closes and asking for the order

3 pages

7 min
Test the waterFlashcards
Ask for the orderProcess
Rank the linesSorting activityMatching quiz
3

Handling hesitation

3 pages

7 min
Types of hesitationAccordion
Respond, do not rebutProcess
CheckChecklistQuiz
4

Next-step commitment: grey areas

3 pages

7 min
ScenarioScenario
ScenarioScenario
ScenarioScenarioMulti-select quiz
5

Avoiding pressure tactics and where to ask

2 pages

5 min
Fair or pressure?Sorting activity
Where to askProcessYour infoYour infoYour infoYour infoNoteQuiz
6

Final assessment

1 page

2 min
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

11 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "not legal advice
PollHow often do you ask for the order directly?
ContentThree kinds of buying signal
QuizA buyer asks, "How soon could you deliver?" This is… (A buying signal ✔)
QuizAfter asking for the order you… (Stop talking and listen ✔)
Content · customiseCustomise: our selling rules {{SALES_CONDUCT_POLICY_LINK}}
QuizA manager says to claim a price rise starts tomorrow. It does not. You… (Decline and raise it ✔)
ScaleHow confident are you asking for a dated next step?" 1 to 5
Open-endedA buying signal I missed or caught
Q&AAsk the trainer anything
Content · customiseClosing {{SALES_ENABLEMENT_CONTACT}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Roughly what share of your recent proposals ended in a sale? short text
  6. How many closes did you try this week? multiple choice
  7. Which close or question worked best? short text
  8. I would turn down a pressure tactic suggested by a manager without worrying. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the sales conduct policy? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

8 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Sales conduct policy link{{SALES_CONDUCT_POLICY_LINK}}
  • Compliance contact{{COMPLIANCE_CONTACT}}
  • Escalation route{{ESCALATION_ROUTE}}
  • Crm system{{CRM_SYSTEM}}
  • Sales enablement contact{{SALES_ENABLEMENT_CONTACT}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
Show all 8 fields
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run closing the sale: Buying signals, asking for the order and commitment training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

At onboarding for sellers, before a selling peak, as a refresher when close rates fall.

Who needs this training?

Sellers and closers at all levels; run by L&D with sales enablement.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

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Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck