Global

Sales fundamentals for New hires: Mindset, the sales cycle and first 30 days

A ready-made course you customise for your organisation, with a live session deck and two surveys. You only add the 12 details that are specific to your organisation.

See the live deckSee the full outline
Try the coursePreview the survey
Length
45 min
Lessons
6 lessons
Frequency
In the first week of a new sales hire
Last reviewed
21 Oct 2026
Grey areas: tough moments in your first weeks
What would you do?

You have heard five "no" answers in a row and your target is behind

Try it: this is one of 18 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the surveys tell you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 6 lessons, about 45 minutes
  • Scenario, sorting activity, process, timeline and quizzes

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 10 slides
  • Quiz, poll, word cloud, scale slides
  • A closing slide for your contacts

Two surveys

Find out what landed, and whether people use it on the job.

  • Post-course feedback, about 2 minutes
  • 30-day check-in
  • Anonymous by default
  • Results feed your next refresher

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 375.0Achieve ≥ 80% on the final assessmentn/aWhole course
SO 375.1Explain how selling works and what buyers expect from a sellerBest practiceWhole course
SO 375.2Use a helpful mindset to handle rejection and keep goingBest practiceWhole course
SO 375.3Describe the sales cycle on one page and the basics of the product, customer and competitor + your infoOrganisation's playbookWhole course
SO 375.4Plan a week of selling activity and keep CRM habits + your infoOrganisation's activity standardsWhole course
SO 375.5Know where to get coaching, scripts and playbooks + your infoOrganisation's onboarding materialWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 12 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

6 lessons, about 45 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

How selling works, what buyers expect, and handling rejection

3 pages

9 min
Before you beginNoteList
Day threeTextImage
What do buyers expect?Sorting activityKey factQuiz
2

The sales cycle in one page, and product, customer and competitor basics

3 pages

9 min
The cycleTimelineYour info
Know your three thingsTabsYour info
CheckFlashcardsMatching quiz
3

Your weekly activity plan and CRM habits

3 pages

9 min
A week in four blocksProcess
CRM habitsAccordionYour infoYour info
Plan your weekChecklistSorting activityQuiz
4

Grey areas: tough moments in your first weeks

3 pages

9 min
ScenarioScenario
ScenarioScenario
ScenarioScenarioQuiz
5

Where to get help: coaches, scripts, playbooks

2 pages

6 min
Your support mapProcessYour infoYour infoYour infoYour infoYour info
Ask earlyScenarioMulti-select quiz
6

Final assessment

1 page

3 min
PracticeQuizKey factNoteButtonYour info

Live deck and surveys

10 slides to run live, two surveys to close the loop

Pink slides are interactive. Both surveys are anonymous; pink questions are written for this course.

ContentTitle, agenda, "not legal advice
PollWhat is your sales experience?
Word cloudOne word that comes to mind when you hear 'selling'
ContentThe sales cycle on one page
QuizA customer asks about a feature you do not know. You… (Say you will check and reply from approved material ✔)
QuizWhen should you update the CRM? (The same day, including the next step ✔)
ScaleHow confident are you handling a 'no' from a prospect?
Open-endedOne thing I want help with in my first 30 days
Q&AAsk the trainer anything
Content · customiseClosing {{SALES_ENABLEMENT_CONTACT}}, {{SALES_COACH}}, {{SURVEY_1_URL}}, {{SURVEY_2_URL}}
Post-course feedback: 11 questions, about 2 min
  1. Overall rating 5 stars
  2. Relevant, realistic, right length, helpful activities agree/disagree grid
  3. What was most useful? multi-select
  4. Confidence before this course, and now 1-5 scale
  5. Which part of the weekly plan did you complete most weeks? short text
  6. How much coaching have you had since the course? multiple choice
  7. How confident are you handling a 'no' from a prospect? 1-5 scale
  8. I would ask for help early if I was struggling with my targets. 1-5 scale
  9. One thing we should change or add open text
  10. Would you recommend this course? NPS
30-day check-in
  1. Have you used what you learned since the course? multiple choice
  2. How confident are you today? Compare with day 1 1-5 scale
  3. Do you know where to find the playbook, coach and sales enablement contact? yes / no / not sure
  4. A moment where the training helped, or where you weren't sure open text
  5. Which topics should the next refresher focus on? ranking

Results show whether people use the training on the job, not just whether they finished it.

Make it yours

12 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Sales enablement contact{{SALES_ENABLEMENT_CONTACT}}
  • Compliance contact{{COMPLIANCE_CONTACT}}
  • Escalation route{{ESCALATION_ROUTE}}
  • Sales coach{{SALES_COACH}}
  • Sales playbook link{{SALES_PLAYBOOK_LINK}}
  • Sales conduct policy link{{SALES_CONDUCT_POLICY_LINK}}
Show all 12 fields
  • Product knowledge link{{PRODUCT_KNOWLEDGE_LINK}}
  • Crm system{{CRM_SYSTEM}}
  • Weekly activity targets{{WEEKLY_ACTIVITY_TARGETS}}
  • LMS or record system{{LMS_OR_RECORD_SYSTEM}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Survey 2 URL{{SURVEY_2_URL}}

FAQ

Common questions

Can I run sales fundamentals for New hires: Mindset, the sales cycle and first 30 days training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

In the first week of a new sales hire, and for non-sales staff when they take on a selling role.

Who needs this training?

New sales hires, career changers and non-sales staff who sell part of the time (run by L&D with HR onboarding).

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Related templates

Often taught together

All Selling skills templates →
Global

Consultative selling essentials: Running a structured sales conversation from first call to close

New and mid-level B2B sellers and account executives · Selling skills

45 min
Global

Prospecting and lead qualification: Finding, qualifying and booking the right buyers

SDRs · Selling skills

45 min
Global

The sales pitch and demo: Structure, storytelling and value propositions

Sellers · Selling skills

40 min
Global

Discovering what the customer really needs: Questioning and active listening for sales teams

Sellers · Selling skills

40 min
Last reviewed: 21 October 2026Templates are a starting point, not legal advice.

Ready to run it?

Open the live deck to see how the session runs alongside the course and both surveys.

See the live deck