Car sales training: First-week session for new salespeople

A ready-made course you customise for your organisation, with a live session deck and a survey. You only add the 6 details that are specific to your organisation.

Length
30 min
Lessons
4 lessons
Frequency
Training session
Last reviewed
22 Oct 2026
The first five minutes
What would you do?

A couple walks onto the lot. You say hello and they reply, 'We're just looking.'

Try it: this is one of 13 interactive activities in the course.

What's included

Three pieces that work together

Copy once, get everything. Learners prepare on their own, you answer questions live, and the survey tells you what stuck.

Self-paced course

Short lessons with real workplace scenarios, not walls of text.

  • 4 lessons, about 30 minutes
  • Accordion, process, sorting activity, flashcards and quizzes
  • 10-question final check, 80% to pass

Live session deck

An AhaSlides presentation to run after the course, in person or online.

  • 11 slides
  • Poll, quiz, word cloud, open-ended slides
  • A closing slide for your contacts

A feedback survey

Find out what landed and what to change next time.

  • Feedback survey: 6 questions
  • Questions written for this session
  • Results feed your next session

Learning objectives

At the end of this course, learners can

Each objective and the lesson that covers it.

IDObjectiveSourceWhere it's covered
TO 429.0Complete the course and its final checkBest practiceWhole course
SO 429.1Describe the sales process from greeting to delivery in your own wordsBest practiceWhole course
SO 429.2Open a conversation with something better than 'Can I help you?'Best practiceWhole course
SO 429.3Ask at least five discovery questions before you suggest a vehicleBest practiceWhole course
SO 429.4Name the three things customers notice first on the lot and in the showroomBest practiceWhole course

Your part: what a template can't do for you

  • Your workplace details: fill in the 6 highlighted fields so the course describes your own policies, contacts and locations.
  • Records: record completion in your own LMS or record system.

Course outline

4 lessons, about 30 minutes

Minutes per lesson are an estimate, shared out by page count.

ContentInteractiveVideoYou customise
1

The sales process in one page

3 pages

9 min
Before you beginNoteTextList
The journeyTextProcessImageAccordionNoteYour info
CheckQuiz
2

The first five minutes

3 pages

9 min
Greetings that workTextSorting activity
Discovery questionsTextFlashcards
ScenarioScenarioQuiz
3

Your dealership

2 pages

6 min
Our process and toolsTextAccordionNoteYour infoYour infoYour infoYour info
CheckMulti-select quizTextButton
4

Final check

2 pages

6 min
Final checkQuizMulti-select quizMatching quiz
You have finishedKey factAccordionNoteButtonYour info

Live deck and survey

11 slides to run live, a survey to close the loop

Pink slides are interactive. Every survey question is listed below.

ContentGreet, ask and listen
Word cloudOne word for the best car-buying experience you have had
PollWhat do customers notice first on a lot visit?
ContentSix steps, one order
QuizWhich opening starts a conversation?
ContentPractise your greeting
PollWhich discovery question felt hardest to ask?
QuizA customer says 'just looking'. Best next step?
Open-endedWhat would you say differently on your next customer?
Q&AAsk the trainer anything
Closing · customiseThanks for joining
Feedback survey: 6 questions
  1. How useful was today's session? 5 stars
  2. Which activity helped most? multiple choice
  3. Before today, how confident were you about starting a customer conversation? 1-5 scale
  4. Now, how confident are you about starting a customer conversation? 1-5 scale
  5. What should we practise more? open text
  6. How likely are you to recommend this session to another team? NPS

Make it yours

6 fields to fill in, and you're ready

Everything else is done. These are the details only your organisation knows; each one is highlighted inside the course.

  • Sales process steps{{SALES_PROCESS_STEPS}}
  • Trainer name and contact{{TRAINER_NAME_AND_CONTACT}}
  • Course URL{{COURSE_URL}}
  • Survey 1 URL{{SURVEY_1_URL}}
  • Crm and desking tools{{CRM_AND_DESKING_TOOLS}}
  • Dealership name{{DEALERSHIP_NAME}}

FAQ

Common questions

Can I run car sales training: First-week session for new salespeople training online?

Yes. The course is self-paced and online, and the live deck lets you add a live session in the room or online.

How often is this training needed?

Training session (live, 60 min) + self-paced prep.

Who needs this training?

Sales managers and trainers running week one for new showroom salespeople.

What records should I keep?

Record completion in your own LMS or record system, so you can show who finished the course and when.

Can I edit the content?

Yes, everything. Change the wording, swap scenarios for ones from your workplace, add your logo, or remove parts that don't apply.

Ready to run it?

Open the live deck to see how the session runs alongside the course and the survey.